Privacy Policy

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This Privacy Policy describes how Atlas Disaster Management Solutions ("Atlas", "we", "us") collects, uses, and protects information when you use the admsportal.app platform and related services (the "Services"). This policy is a placeholder draft and will be reviewed by counsel before public release.

1. Information we collect

We collect information you provide directly when you request a demo, register a tenant, create a user, or use the platform during debris operations — including names, contact information, organization affiliation, and role. The platform also captures operational records (load tickets, photos, GPS points, audit logs) on behalf of tenants who use Atlas to document debris work.

2. How we use information

We use information to operate the platform, respond to demo requests, support customers, ensure security of the Services, comply with legal obligations, and improve the product. Operational data captured during debris operations belongs to the tenant and is processed on their behalf.

3. Multi-tenant isolation

Atlas is multi-tenant. Each tenant's operational data is logically isolated; users from one tenant cannot read or modify another tenant's data. Atlas personnel access tenant data only as necessary for support, security incident response, or as required by law.

4. Data retention

We retain demo request information for 24 months unless you ask us to delete it sooner. Tenant operational data retention follows the tenant's contract; default retention is 7 years to align with FEMA Public Assistance closeout audit windows.

5. Subprocessors

We use third-party service providers ("subprocessors") to operate the platform — including infrastructure (AWS), email transport (AWS SES), DNS and edge security (Cloudflare), and productivity tooling. A current list is available on request.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, email [email protected].

7. Security

We use technical and organizational safeguards consistent with industry practices for SaaS platforms supporting government work, including encryption in transit, access logging, and role-based access control. Atlas is being designed with StateRAMP requirements in mind.

8. Changes to this policy

We may update this policy from time to time. Material changes will be communicated to active tenants and posted at the top of this page with a new effective date.

9. Contact

Atlas Disaster Management Solutions
Privacy questions: [email protected]
General contact: [email protected]